Frequently Asked Questions
Everything you need to know about your GT Omega experience.
What is the standard shipping timeframe for furniture orders?
Most orders are processed within 1-2 business days. Depending on your location, standard ground shipping typically takes between 3 to 7 business days for delivery.
Do GT Omega products come with a warranty?
Yes, all our chairs and cockpits are backed by a comprehensive 3-year manufacturer's warranty covering any functional defects in materials or workmanship.
What is your return policy for home office gear?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item in its original packaging for a refund, minus shipping and handling fees.
Are the chairs and desks easy to assemble?
Absolutely. Every product includes a detailed step-by-step instruction manual and all the necessary tools. Most customers find they can complete assembly in under 30 minutes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Klarna and Affirm for eligible customers.
How do I track my delivery?
Once your order has shipped, you will receive an automated email containing your tracking number and a link to the carrier's portal to monitor your package in real-time.